Your loan is given by Salora Capital Limited, which is responsible for grievance redressal on every loan. Raising a complaint is free. You may go to the next level if you get no reply in time or you are not satisfied with the reply.
- Customer supportsupport@paysalaryloan.com · +91 999 65 44 404 · Mon–Sat, 9:30 am – 6:30 pm · reply within 7 working days. Or use the complaint form below: you get a ticket number at once.Call supportEmail support
- Nodal Grievance Redressal Officer — PaySalaryLoanRishab Gupta, Director · grievance@paysalaryloan.com · +91 999 65 45 756 · Shop No. 12, Red Square Market, Hisar, Haryana 125001 (New Age Business Solutions Private Limited, Lending Service Provider). Complaints about the loan decision, terms, charges or collection are sent to the lender the same day.Call the officerEmail the officer
- Nodal Grievance Redressal Officer — Salora Capital LimitedThe lender's grievance redressal page. The lender gives its final reply within 30 days of receiving your complaint.
- RBI OmbudsmanIf your complaint is rejected, or you are not satisfied with the reply, or you have no reply within 30 days of Salora Capital Limited receiving it: https://cms.rbi.org.in, or Centralised Receipt and Processing Centre, 4th Floor, Reserve Bank of India, Sector 17, Central Vista, Chandigarh – 160017. Lender look-up and complaints: https://sachet.rbi.org.in
Never include your OTP, UPI PIN, CVV or passwords in a complaint.